orchewo.
ORCHEWOSOFTWARE FOR CONNECTED CUSTOMER OPERATIONS

Customer operations.
Connected.

We build software that brings the work behind great customer experiences together.

Meet Studiogen. Your conversations, customer context and workflows, in one AI Customer Operations Platform.

Explore Studiogen Meet Orchewo
Studiogen / AI Customer Operations PlatformAN ORCHEWO PRODUCT
Studiogen
Illustrative workspace · example dataYour team
CUSTOMER CONVERSATION

Order support

Example
C
Customer · message

Can you help me with my order?

Customer context stays with the conversation
Your team · with AI assistance

Bring the order details and relevant knowledge into view before responding.

Conversation, customer and next action. Connected.
Illustrates connected capabilities. Workspace appearance and configuration may vary.
01 / OUR PRODUCT

Good experiences don’t
happen in isolation.

Studiogen connects the conversations, context and actions your team needs to look after customers.

01

Every conversation.
In the same picture.

Keep customer conversations connected across chat, email, messaging and voice, so your team can pick up with context.

Explore customer experience ↗
Chat Email Voice Messaging
One connected workspaceYour team. A shared customer view.
OMNICHANNEL CUSTOMER EXPERIENCE
02

A customer is more
than a conversation.

Bring CRM records, order details and relevant knowledge into the work. Give your team a useful starting point for every response.

Customer recordsOrder contextKnowledge & AI
See the whole contextConnected customer information
Customer recordProfile and contact details
Order detailsThe information behind the request
Relevant knowledgeA useful resource for your team
CUSTOMER CONTEXT & KNOWLEDGE
03

Make the next step
part of the process.

Connect workflows and voice operations with the customer journey. Use AI quality review and customer feedback to guide improvement.

Workflow automationVoiceAI QAReview intelligence
01A customer request
02Your configured workflow
03Your team’s next action
ACTION, FOLLOW-UP & IMPROVEMENT
THE ORCHEWO APPROACH
02 / OUR COMPANY

Connection is our
starting point.

We’re building software for the people who keep customer operations moving.

Practical AI.

Useful assistance, grounded in everyday work.

Your process.

Configuration that reflects how your team operates.

Human judgment.

Keep your team involved in decisions and review.

More about Orchewo ↗
03 / LET’S TALK

Let’s connect.

Tell us how your team works today.
Let’s explore what could work better together.

hello@orchewo.com